Legal & Policy

999pk Terms and Conditions — Your Complete Guide to Playing Fair

Before you start playing at 999pk, please take a few minutes to read through these Terms and Conditions. They are written in plain English so every Pakistani player can understand exactly what they're agreeing to — no confusing legal jargon, no hidden surprises.

Last Updated: January 2025  ·  Version 4.2

These Terms and Conditions govern your use of the 999pk platform. By creating an account or placing a bet, you confirm that you have read, understood, and accepted these terms in full. If there is anything you are unsure about, please contact our support team before proceeding.

1Acceptance of Terms

By accessing and using 999pk — whether through the website at 999pk.biz, any associated mobile interface, or any platform through which 999pk services are delivered — you agree to be bound by these Terms and Conditions in their entirety. These terms form a legally binding agreement between you, the user, and 999pk.

If you do not agree with any part of these Terms and Conditions, you must not use the 999pk platform, create an account, or participate in any games or betting activities offered on the site. Your continued use of the platform constitutes ongoing acceptance of the current version of these terms, including any updates that may be made from time to time.

These Terms and Conditions should be read alongside the 999pk Privacy Policy and Responsible Gaming Policy, both of which are incorporated by reference and form part of your agreement with us.

Using 999pk means you accept these terms. If anything is unclear, reach out to our support team before you deposit or play.

2Eligibility — Who Can Play at 999pk

To register an account and participate in games or betting at 999pk, you must meet the following eligibility requirements without exception:

  • You must be at least 18 years of age. 999pk does not permit minors to register or participate under any circumstances.
  • You must be registering as an individual, not as a corporate entity or on behalf of another person.
  • You must be accessing the platform from a jurisdiction where online gaming is not prohibited by applicable local law. It is your responsibility to verify this before registering.
  • You must not be a current employee, contractor, or immediate family member of a current employee of 999pk or any of its affiliated partners.
  • You must not be self-excluded from any gaming platform or under a regulatory exclusion order.
  • You must have a valid Pakistani mobile number and be capable of receiving verification communications through that number.

999pk reserves the right to request age verification and identity documentation at any time. If a player is found to have registered while underage or while failing any eligibility criterion, their account will be closed immediately and any funds remaining in the account will be handled in accordance with applicable regulations.

999pk

999pk is available to eligible Pakistani players across all major cities.

3Account Registration and Security

Each eligible person may hold only one account on 999pk. Creating multiple accounts — whether using different names, different phone numbers, or different email addresses — is strictly prohibited and will result in the suspension of all associated accounts and the forfeiture of any balances held within them.

When registering, you are required to provide accurate and complete personal information. This includes your full legal name, date of birth, Pakistani mobile number, and any other information requested during the registration process. Providing false information is a breach of these Terms and Conditions and may result in account suspension, balance forfeiture, and reporting to relevant authorities.

You are solely responsible for maintaining the confidentiality of your 999pk account credentials. Do not share your password with anyone, do not allow third parties to use your account, and do not use your account on behalf of someone else. Any activity that takes place while your account is logged in is your responsibility, regardless of whether you personally authorised it.

If you believe your account has been accessed without your authorisation, contact 999pk support immediately at support@999pk.biz. We will investigate and take appropriate action, but we cannot be held responsible for losses incurred as a result of unauthorised access where you have failed to take reasonable precautions to protect your login credentials.

Never share your 999pk password. One account per person. Keep your details accurate and up to date.

4Deposits — Funding Your 999pk Account

All transactions on 999pk are conducted in Pakistani Rupees (PKR). The following deposit methods are accepted:

MethodMin DepositProcessing TimeFees
EasypaisaRs 200InstantNone
JazzCashRs 200InstantNone
NayaPayRs 500InstantNone
SadaPayRs 500InstantNone
IBFT Bank TransferRs 1,00010–30 minNone by 999pk
Visa / MastercardRs 1,000InstantNone by 999pk

All deposits must come from an account or payment method registered in your own name. 999pk does not accept deposits from third-party sources. If a third-party deposit is identified, the funds will be returned to the originating account and a processing fee may be applied.

Deposits are credited to your 999pk balance immediately upon successful processing. If a deposit does not appear within 30 minutes, please contact support with your transaction reference number. 999pk is not responsible for delays caused by your bank, mobile wallet provider, or card issuer.

5Withdrawals — Getting Your Winnings

Withdrawals at 999pk are processed promptly. Easypaisa and JazzCash withdrawals typically complete within five to eight minutes of the request being submitted. IBFT bank transfers and card withdrawals may take 30 to 60 minutes in normal circumstances. During peak periods or for amounts above standard thresholds, additional processing time may apply.

  • The minimum withdrawal amount is Rs 500.
  • Withdrawals must be made to an account registered in your name. 999pk will not process withdrawals to third-party accounts.
  • Before your first withdrawal is processed, 999pk may require you to complete identity verification (KYC). This typically involves submitting a clear photograph of your CNIC and a recent bank or wallet statement. This process is a one-time requirement.
  • Funds credited from bonuses are subject to wagering requirements that must be met before withdrawal. Real money deposits do not carry wagering requirements and can be withdrawn at any time subject to verification.
  • Attempting to withdraw bonus funds before meeting the wagering requirements will result in the bonus balance being forfeited and only the real money balance being paid out.

999pk does not charge withdrawal fees on standard transactions. Any charges applied by your bank or mobile wallet provider are outside our control and are not the responsibility of 999pk.

999pk

999pk players across Pakistan enjoy fair, transparent terms with every game they play.

6Bonuses and Promotions

Bonuses and promotions offered by 999pk are subject to specific terms that apply to each offer. These terms are published on the Promotions page and must be read before claiming any bonus. The following general rules apply to all bonuses at 999pk:

  • Bonuses are credited to a separate bonus balance and are used automatically alongside your real money balance when you place bets or play games.
  • All bonuses carry wagering requirements. The standard wagering requirement for the welcome bonus is 30× the bonus amount. Specific promotions may carry different requirements, which will be clearly stated on the offer page.
  • Wagering requirements must be met within the promotional period specified. Any unconverted bonus funds expire at the end of this period.
  • Only bets placed on qualifying games contribute to wagering requirements. The contribution percentage varies by game type — details are available on the individual promotion page.
  • Bonus funds cannot be used to place bets that carry a mathematical advantage through exploitation of bonus terms. Any attempt to abuse bonus mechanics will result in bonus forfeiture and may result in account review.
  • Each promotion is limited to one per player, per household, per device, and per payment method unless explicitly stated otherwise.
  • 999pk reserves the right to withdraw, modify, or discontinue any promotion at any time with reasonable notice. Promotions that have already been claimed at the time of withdrawal will be honoured subject to their original terms.
7Game Rules and Fair Play

All games available on 999pk — including Teen Patti, Ludo, Slots, and Football Betting — are governed by individual game rules which are displayed within the game interface or on the relevant game page. By participating in any game, you confirm that you understand and accept those rules.

All digital games on 999pk use independently audited Random Number Generation (RNG) systems. The outcomes of these games are determined by mathematically verified random processes and cannot be influenced by players, the platform, or any external party. Live dealer games use real physical cards and equipment, operated by trained dealers under camera supervision.

For sports betting, all bets are settled based on official results from the relevant governing body of each sport and competition. In cases where official results are disputed or subject to review, 999pk reserves the right to delay settlement pending the outcome of that review. In the event of a match or event being abandoned, voided, or significantly altered, bets will be settled in accordance with the specific rules for that sport as stated on the Football Betting page.

999pk uses certified RNG for all digital games. Live dealer tables use real physical cards operated by human dealers. Every result is genuine.

Your Money is Protected

Player funds are held separately from operational funds at 999pk. Your balance is protected and available for withdrawal at any time subject to verification requirements.

Full Transparency Always

All odds, rules, bonus terms, and fee structures are published clearly before you commit. 999pk does not hide conditions in fine print or reveal important limitations only after you have deposited.

Disputes Resolved Fairly

If you believe a game result or bet settlement is incorrect, contact support within 72 hours with your game or bet reference number. 999pk investigates every dispute thoroughly and provides written responses.

8Prohibited Conduct

The following activities are strictly prohibited on the 999pk platform. Engaging in any of these activities will result in immediate account suspension and may result in forfeiture of balances, permanent account closure, and reporting to relevant authorities:

  • Fraud or deception: Providing false identity information, using fraudulent payment methods, or attempting to deceive 999pk or other players in any way.
  • Multiple accounts: Creating or operating more than one account, whether to claim multiple bonuses or for any other purpose.
  • Bonus abuse: Systematically exploiting bonus terms in a manner that is contrary to their intended purpose, including but not limited to low-risk hedging strategies designed to extract bonus value without genuine gameplay risk.
  • Collusion: Colluding with other players in card games, Ludo, or any other competitive game to gain an unfair advantage, including but not limited to chip dumping, deliberate underperformance, or coordinated play designed to extract table funds.
  • Software exploitation: Using automated bots, scripts, or any software designed to interact with the 999pk platform in a non-human manner, or to manipulate game outcomes.
  • Money laundering: Using 999pk as a vehicle for laundering money or any other proceeds of criminal activity. 999pk cooperates fully with financial intelligence authorities.
  • Chargebacks: Initiating fraudulent chargebacks or payment reversals after deposits have been used for gaming activity. Chargebacks are investigated and may result in legal action.
999pk

999pk maintains strict fair-play standards to protect every player on the platform.

9Responsible Gaming

999pk is committed to promoting responsible gaming practices among all players. We provide the following tools to help players maintain control over their gaming activity:

  • Deposit Limits: Set daily, weekly, or monthly deposit caps directly from your account settings. Changes to lower limits take effect immediately; increases take effect after 24 hours.
  • Session Time Limits: Set time alerts or hard session limits to prevent extended unplanned gaming sessions.
  • Loss Limits: Set maximum loss thresholds over defined time periods. Once the limit is reached, further play is blocked until the period resets.
  • Cool-Off Period: Temporarily suspend your account for a period of 24 hours to 90 days. During this period, you cannot deposit, bet, or access game content.
  • Self-Exclusion: Permanently close your account and be excluded from marketing communications. Self-exclusion requests are processed within 24 hours and are irreversible for a minimum of 12 months.

If you feel that gaming is becoming a problem for you or someone you know, please visit the 999pk Responsible Gaming page for detailed guidance and support resources. Our support team is available 24/7 in both Urdu and English to assist with any concerns related to gaming habits.

10Account Suspension and Closure

999pk reserves the right to suspend, restrict, or permanently close any account at its discretion, with or without prior notice, in the following circumstances:

  • Breach of any provision of these Terms and Conditions.
  • Suspicion of fraudulent activity, money laundering, or criminal conduct.
  • Failure to complete identity verification when required.
  • Chargebacks or payment disputes initiated by the player or their payment provider.
  • Suspicion of bonus abuse or collusion.
  • Provision of false or misleading information during registration or verification.
  • At the player's own written request.

In cases of account suspension due to suspected fraud or Terms breach, 999pk may withhold the balance pending investigation. Where the investigation concludes that no breach occurred, the balance will be returned in full. Where a breach is confirmed, the balance may be partially or fully forfeited depending on the nature and extent of the breach.

Players who wish to voluntarily close their account should contact support. All pending withdrawal requests will be processed before account closure is finalised, provided the account was in good standing at the time of the request.

999pk provides the platform and games on an "as available" basis. While we take all reasonable steps to ensure continuous, reliable service, we cannot guarantee that the platform will be uninterrupted, error-free, or free from technical issues at all times. 999pk is not liable for losses arising from service interruptions, technical failures, or events beyond our reasonable control — including power outages, internet disruptions, or force majeure events.

The maximum liability of 999pk to any individual player arising from any single incident or series of related incidents shall not exceed the total amount deposited by that player in the 30 days preceding the incident. This limitation does not affect statutory rights under applicable Pakistani consumer protection law.

999pk is not responsible for any indirect, consequential, or punitive losses, including but not limited to loss of profit, loss of opportunity, or reputational damage, whether arising from the use or inability to use the platform.

Your personal information is collected, processed, and stored in accordance with the 999pk Privacy Policy. By using the platform, you consent to the collection and use of your data as described in that policy. 999pk does not sell personal data to third parties. Data may be shared with payment processors, identity verification services, and regulatory authorities as required for platform operation and legal compliance. You have the right to request access to your personal data, corrections to inaccurate data, and deletion of your data subject to regulatory retention requirements. All data requests should be directed to support@999pk.biz.

999pk reserves the right to amend these Terms and Conditions at any time. When material changes are made, players with registered accounts will be notified via email or in-app notification at least 7 days before the changes take effect. Minor clarifications and non-material corrections may be made without advance notice. The current version of the Terms and Conditions is always available on this page with the effective date clearly displayed. Continued use of the platform after the effective date of any amendment constitutes acceptance of the updated terms.

If you have any questions about these Terms and Conditions, or if you believe a situation has arisen that is not adequately addressed by these terms, please contact the 999pk support team:

Email: support@999pk.biz
Live Chat: Available on the website 24/7
Languages: Urdu and English
Response Time: Typically under 2 minutes for live chat, under 6 hours for email

For formal complaints or disputes that cannot be resolved through standard support, you may submit a formal complaint in writing to support@999pk.biz with the subject line "Formal Complaint". All formal complaints receive a written response within 5 business days.
Version History
v4.2
Added NayaPay and SadaPay to deposit and withdrawal tables. Clarified bonus wagering contribution percentages.
January 2025
v4.1
Updated self-exclusion minimum period from 6 months to 12 months. Added cool-off period tool description.
September 2024
v4.0
Major revision. Added Football Betting settlement rules, team mode Ludo rules, and expanded prohibited conduct section.
April 2024
v3.5
Updated KYC requirements. Added session time limit tool. Minor clarifications throughout.
November 2023
v3.0
Initial live version with Ludo Games terms added. Expanded bonus abuse section.
March 2023

By creating an account at 999pk and using the platform, you confirm that you are 18 or over, that you have read and understood these Terms and Conditions in full, and that you agree to be bound by them. These terms were last updated in January 2025 (Version 4.2).

Understood the Terms? You're Ready to Play at 999pk

Register your free account today, claim your welcome bonus of up to Rs 50,000, and start playing Teen Patti, Ludo, Football Betting, and Slots — all in PKR, all with fast payouts.